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Publication Detailed Description
Motivations, emotions and satisfaction: the keys to a tourism destination choice
Journal Title
Journal of Destination Marketing and Management
Year (definitive publication)
2020
Language
English
Country
United Kingdom
More Information
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Abstract
A noticeable void remains in the appreciation of what motivates the senior tourism market. This study aims to contribute to the advancement of knowledge in the field of tourism consumer psychology by improving the existing understanding of the motivation and related psychological processes that underly intentions and decision-making in respect of tourist destinations. A model explaining the mediation role played by satisfaction in the relationship between motivation, emotion, and behavioural intentions is developed. A sample of 460 seniors visiting Lisbon is used, and through the application of structural equation modelling to the data obtained, it is found that satisfaction mediates the relationship between motivations and emotions, and behavioural intentions, simultaneously strengthening the positive association between push and pull motivations. Seniors’ previous experience is seen to moderate the positive effect of satisfaction on intention. Additionally, there is support for motivational differences, which have a significant impact on behavioural intentions, between younger (55–60 years) and older seniors (> 60 years). Finally, several academic and managerial implications are outlined, including the usefulness of the model developed in different geographical settings.
Acknowledgements
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Keywords
Emotions,Intentions,Motivation,Previous experience,Satisfaction,Senior tourism
Fields of Science and Technology Classification
- Other Social Sciences - Social Sciences
Contributions to the Sustainable Development Goals of the United Nations
With the objective to increase the research activity directed towards the achievement of the United Nations 2030 Sustainable Development Goals, the possibility of associating scientific publications with the Sustainable Development Goals is now available in Ciência-IUL. These are the Sustainable Development Goals identified by the author(s) for this publication. For more detailed information on the Sustainable Development Goals, click here.