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Publication Detailed Description
Organisational resilience in the digital age: Management strategies and practices
Book Title
Resilience in a digital age: Global challenges in organizations and society
Year (definitive publication)
2022
Language
English
Country
United Kingdom
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Abstract
The current changes in the labour market, induced by technological advances, have required several adaptations from organisations, generating recurring transformations. Employees and professionals are required to have new skills and qualifications. In turn, from organisations, these changes require adaptations in various perspectives, from their structure to their culture and even to their strategies. In this context, resilience is a key factor for this organisational system to adapt so that it can sustain its operations under these new, more complex and uncertain performance constraints. To understand how resilience can contribute to the sustainable adaptation of organisations, this article explores management practices that enhance resilience in the context of digital transformation. Thus, through an exploratory analysis based on previous studies, the main practices and strategies that enable organisations to leverage their intellectual capital in the intrinsic aspects of resilience and the formidable context of today’s digital transformation have been identified. The main results point to invest in resources that enhance each of the structures of Intellectual Capital, such as training, relationships with stakeholders and applied technologies, with a view to strengthening organisational resilience, given the challenges imposed by the digital transformation of today’s society.
Acknowledgements
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Keywords
Fields of Science and Technology Classification
- Economics and Business - Social Sciences
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