In an international environment of high competitive aggressiveness where markets are instable, an uncertain economic environment dominated by external variables forces our management to face a troubled period of uncertainty with the consequent need to rethink how to be in the market. It is through projects that transformation occurs, as they are the vehicle to implement the future steps of the organisation. The success of the organisations depends on the project’s success. This research includes an extensive survey to 62 project managers in the Iberia Market that face a typical project case in trouble, and asks them, based on the situation their advice using their experience. The main findings allow us to understand that successive faults in projects came from the same reasons, the mistakes are repeated, so it is critical to shared tacit knowledge of good practices to avoid it again.

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Tacit knowledge,Knowledge management,Project,Organisational learning,Best practices

• Economia e Gestão - Ciências Sociais