Português
Sick and dealing with customer complaints: The effects of sickness and customer incivility on hotel employees’ emotion regulation strategies.
Event Title
British Academy of Management
Year (definitive publication)
2021
Language
English
Country
United Kingdom
More Information
--
Web of Science®
This publication is not indexed in Web of Science®
Scopus
This publication is not indexed in Scopus
Google Scholar
This publication is not indexed in Google Scholar
Abstract
--
Acknowledgements
--
Keywords
