Scientific journal paper Q1
Strategic analysis in the public sector using semantic web technologies
António Antunes (Antunes, A. L.); José Barateiro (Barateiro, J.); Elsa Cardoso (Cardoso, E.);
Journal Title
Digital Government: Research and Practice
Year (definitive publication)
2024
Language
English
Country
United States of America
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Abstract
This article addresses the complex challenges that public organizations face in designing, implementing, and evaluating their strategies, where public interest and regulatory compliance often intertwine with strategic objectives. This research investigates the application of ontologies in the field of public sector strategy management to enhance the capacity of organizations to make informed data-driven decisions, efficiently allocate resources, and effectively navigate the intricate landscape of the public sector. The LNEC - National Laboratory for Civil Engineering’s strategy is used as an exploratory case study. Semantic web technologies are used to perform strategy analysis, including validating the strategy formulation, and supporting the strategy execution by assessing performance indicators, verifying the design of cause-and-effect relationships between strategic objectives, and monitoring and empirically validating these relationships. The increased interoperability of these technologies enables information sharing across systems and organizations. Following the strategy analysis, recommendations are provided, leading to a more robust and data-driven strategic management approach, enabling accurate, traceable, and continuous monitoring of an organization’s strategy. Theoretical and practical implications are discussed, along with limitations and future work. This research offers a blueprint for public sector organizations seeking to optimize their strategies, foster transparency, and deliver more effective services to the public they serve.
Acknowledgements
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Keywords
Strategy analysis,Public sector,Semantic web,Balanced Scorecard,Ontology
  • Computer and Information Sciences - Natural Sciences
  • Electrical Engineering, Electronic Engineering, Information Engineering - Engineering and Technology
Funding Records
Funding Reference Funding Entity
2021.07134.BD Fundação para a Ciência e a Tecnologia

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