Publication in conference proceedings
Virtual reality and artificial intelligence: Co-creation process between consumers and firms in an area of smart cities
Mónica Mendes Ferreira (Ferreira, M. M.); Sandra Loureiro (Loureiro, S. M. C.); Hélia Gonçalves Pereira (Pereira, H.);
Augmented reality and virtual reality: New trends in immersive technology, Conference Proceedings
Year (definitive publication)
2021
Language
English
Country
Switzerland
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Times Cited: 1

(Last checked: 2024-11-18 09:01)

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Abstract
The aim of this study is twofold: provide an overview of the virtual reality and artificial intelligence conceptualization and applications and propose a framework of consumer -firm experience process in the context of smart cities. The framework will give a novel perspective on the topic and provide theoretical and contributions.
Acknowledgements
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Keywords
Virtual reality,Artificial intelligence,Customer experience,Co-creation,Integrated marketing communications
  • Economics and Business - Social Sciences

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