Português
| Teaching Year | Semester | Course Name | Degree(s) | Coordinator |
|---|---|---|---|---|
| 2024/2025 | 2º | Advanced Topics in Management II | Doctorate Degree (PhD) in Business Administration; | No |
| 2024/2025 | 2º | Quality Management | Bachelor Degree in Human Resources Management; | Yes |
| 2024/2025 | 2º | Operations Management in Service | Master Degree in Industrial Management and Engineering; Master Degree in Management of Services and Technology; Master Degree in Industrial and Service Management and Engineering; | Yes |
| 2024/2025 | 1º | Advanced Topics in Management I | Doctorate Degree (PhD) in Business Administration; | No |
| 2024/2025 | 1º | Integrated Quality Management | Bachelor Degree in Industrial Management and Logistics; Bachelor Degree in Industrial Management and Engineering; | Yes |
| 2024/2025 | 1º | Research Design I | Doctorate Degree (PhD) in Management; | No |
| 2024/2025 | 1º | Transportation Management | Institutional Degree in ISCTE Business School; | Yes |
| 2024/2025 | 1º | Port Business and Management | Master Degree in Governance and Sustainability of the Sea; | Yes |
| 2024/2025 | 1º | Operations Management I | Bachelor Degree in Industrial Management and Logistics; Bachelor Degree in Industrial Management and Engineering; | Yes |
| 2024/2025 | 1º | Retail Management | Bachelor Degree in Industrial Management and Logistics; Bachelor Degree in Industrial Management and Engineering; | Yes |
| 2023/2024 | 2º | Quality Management | Bachelor Degree in Human Resources Management; | Yes |
| 2023/2024 | 2º | Operations Management in Service | Master Degree in Industrial Management and Engineering; Master Degree in Management of Services and Technology; Master Degree in Industrial and Service Management and Engineering; | Yes |
| 2023/2024 | 1º | Advanced Topics in Management I | Doctorate Degree (PhD) in Business Administration; | No |
| 2023/2024 | 1º | Integrated Quality Management | Bachelor Degree in Industrial Management and Logistics; Bachelor Degree in Industrial Management and Engineering; | Yes |
| 2023/2024 | 1º | Research Design I | Doctorate Degree (PhD) in Management; | No |
| 2023/2024 | 1º | Transportation Management | Institutional Degree in ISCTE Business School; | Yes |
| 2023/2024 | 1º | Port Business and Management | Master Degree in Governance and Sustainability of the Sea; | Yes |
| 2023/2024 | 1º | Operations Management I | Bachelor Degree in Industrial Management and Logistics; Bachelor Degree in Industrial Management and Engineering; | Yes |
| 2023/2024 | 1º | Retail Management | Bachelor Degree in Industrial Management and Logistics; Bachelor Degree in Industrial Management and Engineering; | Yes |
| 2022/2023 | 2º | Quality Management | Bachelor Degree in Human Resources Management; | Yes |
| 2022/2023 | 2º | Operations Management in Service | Master Degree in Industrial Management and Engineering; Master Degree in Management of Services and Technology; Master Degree in Industrial and Service Management and Engineering; | Yes |
| 2022/2023 | 1º | Advanced Topics in Management I | Doctorate Degree (PhD) in Business Administration; | No |
| 2022/2023 | 1º | Integrated Quality Management | Bachelor Degree in Industrial Management and Logistics; Bachelor Degree in Industrial Management and Engineering; | Yes |
| 2022/2023 | 1º | Research Design I | Doctorate Degree (PhD) in Management; | No |
| 2022/2023 | 1º | Transportation Management | Institutional Degree in ISCTE Business School; | Yes |
| 2022/2023 | 1º | Port Business and Management | Master Degree in Governance and Sustainability of the Sea; | Yes |
| 2022/2023 | 1º | Operations Management & Logistics | Bachelor Degree in Marketing Management; | Yes |
| 2022/2023 | 1º | Retail Management | Bachelor Degree in Industrial Management and Logistics; Bachelor Degree in Industrial Management and Engineering; | Yes |
| 2021/2022 | 2º | Project Management | Bachelor Degree in Industrial Management and Logistics; Bachelor Degree in Industrial Management and Engineering; | Yes |
| 2021/2022 | 2º | Quality Management | Bachelor Degree in Human Resources Management; | Yes |
| 2021/2022 | 2º | Operations Management in Service | Master Degree in Industrial Management and Engineering; Master Degree in Management of Services and Technology; Master Degree in Industrial and Service Management and Engineering; | Yes |
| 2021/2022 | 1º | Advanced Topics in Management I | Doctorate Degree (PhD) in Business Administration; | No |
| 2021/2022 | 1º | Integrated Quality Management | Bachelor Degree in Industrial Management and Logistics; Bachelor Degree in Industrial Management and Engineering; | Yes |
| 2021/2022 | 1º | Transportation Management | Institutional Degree in ISCTE Business School; | Yes |
| 2021/2022 | 1º | Port Business and Management | Master Degree in Governance and Sustainability of the Sea; | Yes |
| 2021/2022 | 1º | Operations Management & Logistics | Bachelor Degree in Marketing Management; | Yes |
| 2021/2022 | 1º | Retail Management | Bachelor Degree in Industrial Management and Logistics; Bachelor Degree in Industrial Management and Engineering; | Yes |
| 2021/2022 | 1º | Integrated Project Management | Institutional Degree in ISCTE Business School; | Yes |
| 2020/2021 | 2º | Project Management | Bachelor Degree in Industrial Management and Logistics; Bachelor Degree in Industrial Management and Engineering; | Yes |
| 2020/2021 | 2º | Operations Management in Service | Master Degree in Industrial Management and Engineering; Master Degree in Management of Services and Technology; Master Degree in Industrial and Service Management and Engineering; | Yes |
| 2020/2021 | 2º | Logistics and Supply Chain Management | Master Degree in Management; | Yes |
| 2020/2021 | 1º | Advanced Topics in Management I | Doctorate Degree (PhD) in Business Administration; | No |
| 2020/2021 | 1º | Integrated Quality Management | Bachelor Degree in Industrial Management and Logistics; Bachelor Degree in Industrial Management and Engineering; | Yes |
| 2020/2021 | 1º | Transportation Management | Institutional Degree in ISCTE Business School; | Yes |
| 2020/2021 | 1º | Operations Management & Logistics | Bachelor Degree in Marketing Management; | Yes |
| 2020/2021 | 1º | Retail Management | Bachelor Degree in Industrial Management and Logistics; Bachelor Degree in Industrial Management and Engineering; | Yes |
| 2020/2021 | 1º | Integrated Project Management | Institutional Degree in ISCTE Business School; | Yes |
| 2020/2021 | 1º | Global Operations and Logistics | Master Degree in International Management; | Yes |
| 2019/2020 | 2º | Research Project in Operations Management, Logistics and Supply Chain Management | -- | Yes |
| 2019/2020 | 2º | Port Business and Management | Master Degree in Governance and Sustainability of the Sea; | Yes |
| 2019/2020 | 2º | Project Management | Bachelor Degree in Industrial Management and Logistics; Bachelor Degree in Industrial Management and Engineering; | Yes |
| 2019/2020 | 2º | Operations Management & Logistics | Bachelor Degree in Marketing Management; | Yes |
| 2019/2020 | 2º | Operations Management in Service | Master Degree in Industrial Management and Engineering; Master Degree in Management of Services and Technology; Master Degree in Industrial and Service Management and Engineering; | Yes |
| 2019/2020 | 1º | Advanced Topics in Management I | Doctorate Degree (PhD) in Business Administration; | No |
| 2019/2020 | 1º | Integrated Quality Management | Bachelor Degree in Industrial Management and Logistics; Bachelor Degree in Industrial Management and Engineering; | Yes |
| 2019/2020 | 1º | Transportation Management | Institutional Degree in ISCTE Business School; | Yes |
| 2019/2020 | 1º | Retail Management | Bachelor Degree in Industrial Management and Logistics; Bachelor Degree in Industrial Management and Engineering; | Yes |
| 2019/2020 | 1º | Energy Management | Bachelor Degree in Industrial Management and Engineering; | No |
| 2019/2020 | 1º | Integrated Project Management | Institutional Degree in ISCTE Business School; | Yes |
Teaching Activities
Supervisions
Ph.D. Thesis (15)
Ongoing (10)
| Student Name | Title/Topic | Language | Status | Institution | Initial Year |
|---|---|---|---|---|---|
| Gao Pei | The impact of AI on the Transformation and Upgrading of the manufacturing industry | English | Developing | ISCTE-IUL | -- |
| Luís Eiras | English | Developing | ISCTE-IUL | -- | |
| Rui Manuel Ganho da Silva Reis | Shipping 4.0 UTAUT S - UTAUT Model extended to Shipping | English | Developing | ISCTE-IUL | -- |
| Li Ling | English | Developing | ISCTE-IUL | -- | |
| Luís Duarte Costa Eiras | A alteração no relacionamento fornecedor-cliente, no processo de transição de bens para serviços, na área de bens de equipamentos para transporte e movimentação de cargas | Portuguese | Developing | ISCTE-IUL | -- |
| Luis Ferreira | English | Developing | ISCTE-IUL | -- | |
| Yang Zhang | Research on TQM system and measurement evaluation method of software products | English | Developing | ISCTE-IUL | -- |
| Nguyen Bac Nguyen | Customer Mandatory, Replaceable, and voluntary participation - Antecedents and outcomes. A study in the hospitality context | English | Developing | ISCTE-IUL | -- |
| Inês Martins | English | Developing | ISCTE-IUL | -- | |
| Victor Alexandre de Carvalho | Opportunities and barriers in the Cabotage (Short Sea Shipping) in SADEC region: Angola Case | English | Developing | ISCTE-IUL | -- |
Concluded (5)
| Student Name | Title/Topic | Language | Institution | Initial Year | Concluding Year |
|---|---|---|---|---|---|
| Carlos Alberto Galamba Palma Pinto | Estratégia de interacção na construção de veículos ferroviários em Portugal. A evolução para uma lógica de serviço através da adaptação e adaptabilidade na rede de valor da indústria | Portuguese | ISCTE-IUL | 2003 | 2012 |
| Carlos Alberto Pinto | Portuguese | ISCTE-IUL | -- | 2011 | |
| Catarina Marques | English | ISCTE-IUL | -- | 2011 | |
| Catarina Maria Valente Antunes Marques | On the heterogeneity and measurement error an application to the visitors of portuguese protetected areas | English | ISCTE-IUL | 2003 | 2010 |
| José Manuel Pereira Ferro Camacho | A Espanha e o Cluster da Galiza na Dinâmica Macroeconómica da Indústria Automóvel 1995-2005 | Portuguese | ISCTE-IUL | 2002 | 2008 |
M.Sc. Dissertations (30)
Ongoing (3)
| Student Name | Title/Topic | Language | Status | Institution | Initial Year |
|---|---|---|---|---|---|
| Wanying Li | Strategies for the integration of e-commerce and physical retail stores: a study focusing on omni-channel retailing | English | Developing | ISCTE-IUL | 2024 |
| Bruno Alexandre dos Santos Anastácio | Potential "Platform" business model for the development of recreational boating services in Portugal | Developing | ISCTE-IUL | 2022 | |
| Miguel Ângelo Porta Nova Gomes | Process improvement integrated in Sales, Operations and Financial areas in a Consulting Services company | Developing | ISCTE-IUL | 2022 |
Concluded (27)
| Student Name | Title/Topic | Language | Institution | Initial Year | Concluding Year |
|---|---|---|---|---|---|
| Susana de Meneses dos Santos | Digital platforms in the logistics sector | Portuguese | ISCTE-IUL | -- | 2023 |
| Zineb Nouali | SERVICE DOMINANTE LOGIC AND SUSTAINABILITY IN REAL ESTATE INDUSTRY | English | ISCTE-IUL | 2023 | 2023 |
| Tran Nguyen Nhu Ngoc | Investigating the Attributes of Software Testers to Avoid Human Bias in Software Testing | English | ISCTE-IUL | 2022 | 2023 |
| Joana Miguel Vidreiro de Morais Sarmento Torgal | How can brands luxury maintain exclusivity by promoting a digital channel as the main touchpoint with the customer? The Josefinas and Manjerica Cases | English | ISCTE-IUL | 2021 | 2022 |
| Sara Godinho Canaveira | Leveraging the ultra-proximity store network in omnichannel retailing: The case of Auchan Retail Portugal | English | ISCTE-IUL | 2021 | 2022 |
| Pedro de Araújo e Sá Olaio | Covid-19 pandemic impact on Portuguese pharmaceutical firms? service provided and communication channels | English | ISCTE-IUL | 2021 | 2022 |
| Olivija Valanciute | How service design methods can be used to trigger and leverage c2c interactions for positive value outcomes? | English | ISCTE-IUL | 2022 | 2022 |
| Carolina Silvério Carvalho Duarte | Where to next? Logistics system - Pimensor | English | ISCTE-IUL | 2021 | 2022 |
| Giuseppe Grecomoro | Between Profit Maximization And Wins Maximization. Case of Study of Palermo Fc | English | ISCTE-IUL | 2021 | 2021 |
| Joana Patrícia Fernandes Afonso | Service Recovery Strategies to Negative Online Reviews on Restaurant Business: A Case Study on Zomato | English | ISCTE-IUL | 2019 | 2020 |
| Laura Maria Simão Cordeiro | Business model innovation in multi-sided platforms supported by the increase of trust in B2B relationships: A case study on Baby Sisters | English | ISCTE-IUL | 2019 | 2020 |
| Luminita Zaharciuc | The impact of trust and self-efficacy on medication adherence | English | ISCTE-IUL | 2019 | 2020 |
| Francisco de Almeida Gaspar Freixo Nunes | Is Augmented Reality going to bridge the gap between online and physical stores? | English | ISCTE-IUL | 2019 | 2020 |
| Carmen Suely da Silva Amaro Tati | Service Company's Adaptation of Supply Chain to Cope with Volatile Oil and Gas Market | English | ISCTE-IUL | 2019 | 2020 |
| Fernando Aranha Capanema | The Adversities of Logistics in Fuel Distribution and Their Impacts on Safety Stock | Portuguese | ISCTE-IUL | 2018 | 2019 |
| Richard José Creusmar Metri de Almeida | The Lean View while Loading Trucks at a Fuel Distribution Terminal | Portuguese | ISCTE-IUL | 2018 | 2019 |
| Gaukhar Yelemessova | The first steps between Portugal and the Russian-speaking target market in medical tourism | English | ISCTE-IUL | 2017 | 2018 |
| Diana Ferraz da Costa Fernandes | Perspectives of operating room efficiency as part of the peroperative process | English | ISCTE-IUL | 2017 | 2018 |
| Jéssica Maria Antunes Teixeira | Relacionamento entre a Confiança e a Adesão à Medicação: O efeito mediador da autoeficácia a da expetativa de resultado | Portuguese | ISCTE-IUL | 2016 | 2017 |
| Rita Forte Caldas Ramos Taborda | Economia de Partilha e os Casos de Referência AIRBNB, UBER e BOATBOUND | Portuguese | ISCTE-IUL | 2015 | 2016 |
| Baturay Yenilmez | Payback Period Analysis of Using Green Energy Within the Scope of Smart Urban Renegeration and Selection of Green Vehicles in Turkey | English | ISCTE-IUL | 2015 | 2016 |
| Nádia Pereira Mesquita | Modelo de Negócio de "Gato Gordo - Boutique & Bar" | Portuguese | ISCTE-IUL | 2014 | 2016 |
| Ana Filipa Guerra Cabral | O Modelo de Negócio de uma Marca de Roupa de Criança: O caso de estudo da "Fofos de Algodão" | Portuguese | ISCTE-IUL | 2014 | 2015 |
| Diana Almeida Correia | Gestão de Reclamações no Segmento de Grupos e Eventos no Epic Sana Lisboa Hotel | Portuguese | ISCTE-IUL | 2014 | 2015 |
| Maria Inês Esteves Balsa | A Procura de Alinhamento Serviço-Sistema: O caso dos restaurantes numa cadeia de supermercados | Portuguese | ISCTE-IUL | 2013 | 2014 |
| Marta Catarina Fernandes Gonçalves | Grocery Consumer Relational Perceptions: Value typologies and environmentally sustainable consumption | English | ISCTE-IUL | 2013 | 2014 |
| Maurício Berwanger Franco de Sá | Supply chain adaptability in the mobile phones | English | ISCTE-IUL | 2010 | 2012 |
M.Sc. Final Projects (28)
Concluded (28)
| Student Name | Title/Topic | Language | Institution | Initial Year | Concluding Year |
|---|---|---|---|---|---|
| Inês Simão Boleixa | Improving replenishment practices at the store level to minimize out-of-stock levels: a case study in a Portuguese grocery retailer | English | ISCTE-IUL | 2021 | 2023 |
| Inês Maria Veloso Faria | Organizational Ambidexterity in Biopharmaceuticals? Supply Chain Flexibility | English | ISCTE-IUL | 2022 | 2022 |
| Ana Margarida Palhas Tomaz | Self-Service Technology Contribution for Achieving High Levels of Service Performance and Support Customers in a Better Service Experience: A Study of Fast-Food Restaurants | English | ISCTE-IUL | 2021 | 2022 |
| Alexandre Silva Ministro Vieira | The new way of clean clothing | English | ISCTE-IUL | 2021 | 2022 |
| Filipe Miguel Corales de Oliveira Sousa | Process Optimization & Quality Perceived by Passengers - The Case Study of Lisbon Airport | English | ISCTE-IUL | 2019 | 2019 |
| Laura Heinz | Swisslog's Field Service Engineers' productivity analysis across different countrieswithin the Greater Europe region. | English | ISCTE-IUL | 2019 | 2019 |
| Gonçalo Nuno Neves Gonçalves Maldonado Sousa | Routing Optimization: GEFCO PORTUGAL | English | ISCTE-IUL | 2018 | 2018 |
| Beatriz Guimarães Fernandes | A relação entre os pacientes com Doenças crónicas e a sua comunidade farmacêutica utilizando o Role Theory | Portuguese | ISCTE-IUL | 2017 | 2018 |
| Pedro Miguel Vidal Pereira | Modelo de Negócio da "Enjoy the Moment..." | Portuguese | ISCTE-IUL | 2016 | 2017 |
| Daris Purnomo Jati | Lean Government, an Approach to Reduce Cargo Dwelling Time | English | ISCTE-IUL | 2015 | 2016 |
| Ana Cristina Cabral Correia | Posicionamento Desejado VS. Posicionamento Percebido - Estudo de caso pedagógico da marca de street food "Comida de Rua" | Portuguese | ISCTE-IUL | 2014 | 2015 |
| Suse Isabel dos Santos Lima | Service Experience Cocriação de valor numa Lógica de C2C: O caso da Refood | Portuguese | ISCTE-IUL | 2014 | 2015 |
| Ana Jorge Cardoso Ferreira | A Study of Business Models for Interfileiras: An account of the current situation and suggestion of an alternative model using Osterwalder's Business Model Canvas | Portuguese | ISCTE-IUL | 2014 | 2015 |
| Pedro Consolado Santos Alves | Co-Creating Value With Customers in Energy Markets | English | ISCTE-IUL | 2014 | 2015 |
| José Pedro Theotónio Ventura Lopes | Reputação Online: Implicações na Gestão Hoteleira - Caso de estudo: Pestana Group | Portuguese | ISCTE-IUL | 2014 | 2015 |
| Dora Helena Oliveira da Silva Simões Peralta | Modelo Colaborativo no Sistema Ferroviário Português. Uma abordagem dos últimos 20 anos. | Portuguese | ISCTE-IUL | 2014 | 2015 |
| Andreia Sofia Cardeira Morins | Modularity, Service Co-Creation and Business Models Approaches in a Logistics Service Provider | English | ISCTE-IUL | 2013 | 2014 |
| Gisela Maria Santos Ordens Vieira | Gestão da Capacidade Portuária e Modelos de Negócio (Mar/Terra): Caso do Porto de Lisboa | Portuguese | ISCTE-IUL | 2013 | 2014 |
| Raquel Henriques da Costa | O serviço como elemento de mudança: o caso de uma empresa de gelados | Portuguese | ISCTE-IUL | 2012 | 2013 |
| Sónia Alexandra dos Santos Rodrigues | O Serviçe Management e o Mercado Livre de Electricidade, para Grandes Consumidores em Portugal | Portuguese | ISCTE-IUL | 2012 | 2013 |
| Carolina Garradas Branco Nunes Fagulha | Gestão de Reclamações na Europcar: Um caso de estudo | Portuguese | ISCTE-IUL | 2011 | 2013 |
| Francisco Leiria Gomes Valadão dos Santos | O Sector do Turismo na Ilha Terceira - Qual o caminho a seguir? | Portuguese | ISCTE-IUL | 2011 | 2012 |
| Carina Vanessa Alves de Andrade | Gestão de Serviços em Bibliotecas Universitárias. A biblioteca do ISCTE-Instituto Universitário de Lisboa | Portuguese | ISCTE-IUL | 2011 | 2012 |
| Jordan Louis Ferreira | A Fidelização de Clientes no Retalho Electrónico: O caso do mercado de produtos desportivos e de actividade física. | Portuguese | ISCTE-IUL | 2010 | 2011 |
| Duarte Jardim Vital de Evaristo Carvalho | Modelo de Optimização de Gama no Retalho Alimentar | ISCTE-IUL | 2010 | 2011 | |
| Nelson Jorge Rodrigues Loureiro | ISCTE-IUL | 2010 | 2011 | ||
| Nelson Jorge Rodrigues Loureiro | Melhoria dos Processos na Área da Garantia da Qualidade para os Serviços de Telecomunicações e Entretenimento | ISCTE-IUL | 2010 | 2011 | |
| Miguel António Rodrigues Martins | Análise do Modelo de Gestão de Stocks de um Armazém de Matérias-Primas de uma Empresa de Artes Gráficas. | Portuguese | ISCTE-IUL | 2008 | 2009 |
