Sérgio Moro (Dr. Habil. in Information Sciences and Technologies) is Full Professor at ISCTE and Deputy Director of the Department of Information Sciences and Technologies. He is also, since April 2023, Vice-President of the Scientific Council of ISCTE. He was also appointed as Honorary Professor of the University of Jordan in March 2024.

Sérgio is an interdisciplinary Data Scientist aiming to unveil patterns of knowledge through data-driven approaches.

His research interests include Business Intelligence, Data Mining, Data Science, and Decision Support Systems applied to real world problems such as Marketing, Banking, and Tourism.

He has published in domains such as Information Systems and Management (e.g., Decision Support Systems, Expert Systems with Applications, International Journal of Information Management, Journal of Information Science), Marketing (e.g., European Journal of Marketing, Journal of Business Research, Journal of Retailing & Consumer Services), Hospitality & Tourism (e.g., Tourism Management, Annals of Tourism Research, International Journal of Hospitality Management, Journal of Hospitality & Tourism Research, International Journal of Contemporary Hospitality Management), and Applications to Industry (e.g., Telematics and Informatics, Computers in Industry). His portfolio of publications includes a total of 65 peer-reviewed journal publications, from which 42 are ranked in Q1 and 16 in Q2.

He has worked for 15 years (2001-2016) at Montepio Bank, from which the last 3 and a half as a Business Intelligence and Analytics Project Coordinator, including projects such as Analytical CRM, IRB (internal ratings-based approach to capital requirements for credit risk), ALM (Asset-Liability Management), and GRC (Governance, Risk and Compliance).

His academic background includes a 5 year B.Sc. in Computer Engineering (Instituto Superior Técnico, University of Lisbon), a M.Sc. in Management Information Systems (ISCTE-IUL), and a Ph.D. in Information Sciences and Technologies (ISCTE-IUL).

Sérgio is Associate Editor of Expert Systems, Wiley (Q2) and was member of the Editorial Board of Tourism Management Perspectives (Q1). He has been among the top 2% researchers worldwide since 2020, according to a Scopus-based study (https://elsevier.digitalcommonsdata.com/datasets/btchxktzyw/3).