Português
The global COVID-19 crisis triggered major changes across societies around the world disrupting the way we live and conduct business. Across Europe, the measures and restrictions enforced due to the pandemic have led to sudden changes in many paradigms paving the way for new business models and market exchanges. This dramatic disruption has accelerated some socio-economic trends, which were visible before the COVID-19 crisis, such as the adoption of sophisticated technology and data solutions to facilitate human-centered, people-smart, and sustainable operation models; the incorporation of sustainability and climate mitigation as non-negotiable principles of operating and doing businesses and last but not least, relying on smart data evidence-based solutions to guide decision making for optimal commercial and sustainability performance.
The tourism industry is one of the global economic sectors that is most severely impacted by the COVID-19 pandemic and associated with its economic downturn, according to the UN World Tourism Organisation. UNWTO data states that the current crisis is responsible for a global fall in export revenues of between EUR 750-900 billion and a loss of direct jobs that could be between 100 and 200 million. With the fall in profits and lack of certainty for stable markets, the recovery shortly of small and medium enterprises (SMEs), which according to UNWTO shoulder 80% of global tourism, is at stake. With lost revenues and subsequently, talent drain to other economic sectors, tourism SMEs face the need to adapt at a time of crisis with constraint capacities.
Through the design of a dynamic technological solution (platform) for knowledge-transfer and experience exchange made available to a network of tourism SME clusters across six countries, this project will demonstrate how digitalization can accelerate innovation and uptake of new sustainability solutions in a sector that is built up mostly of small enterprises with limited resources for new knowledge acquisition. The COVID-19 crisis has put tourism in a particularly vulnerable juncture with the need to prepare for a market restart with different scenarios and demand patterns, but also the need to accelerate tourism sustainability. In this context of multiple constraints, technology can help to optimize the flow of knowledge and sharing of best practices so that more clusters of tourism SMEs can adopt new commercial and sustainable practices as well as restore the market power and positive impact of the tourism sector. By combining expertise in cutting-edge and cost-efficient technological solutions and the most up-to-date thinking from behavioral sciences, this project will propose a solution for knowledge transfer and adoption of innovation that can facilitate the desired transition towards maximum value and minimum footprint business models in the tourism sector.
| Research Centre | Research Group | Role in Project | Begin Date | End Date |
|---|---|---|---|---|
| ISTAR-Iscte | -- | Partner | 2022-01-02 | 2024-06-30 |
| BRU-Iscte | -- | Partner | 2022-01-02 | 2024-06-30 |
| IT-Iscte | -- | Partner | 2022-01-02 | 2024-06-30 |
| Institution | Country | Role in Project | Begin Date | End Date |
|---|---|---|---|---|
| Technology Centre of Catalunya (EURECAT) | Spain | Leader | 2022-01-02 | 2024-06-30 |
| Associació Clúster TIC Catalunya Sud (TICSUD) | Spain | Partner | 2022-01-02 | 2024-06-30 |
| Federació Empresarial d’Hostaleria I Turisme de la Província de Tarragona (FEHT-Turism) | Spain | Partner | 2022-01-02 | 2024-06-30 |
| San Benedetto del Tronto City Council (-) | Italy | Partner | 2022-01-02 | 2024-06-30 |
| Anaptixiaki Irakleiou AAE OTA – Heraklion Development Agency (ANHER) | Greece | Partner | 2022-01-02 | 2024-06-30 |
| Albanian Trip (Albanian Trip) | Albania | Partner | 2022-01-02 | 2024-06-30 |
| Innovation and Entrepreneurship Centre of ISCTE-IUL (AUDAX) | Portugal | Partner | 2022-01-02 | 2024-06-30 |
| Name | Affiliation | Role in Project | Begin Date | End Date |
|---|---|---|---|---|
| Fernando Brito e Abreu | Professor Associado (DCTI); Integrated Researcher (ISTAR-Iscte); | Local Coordinator | 2022-01-02 | 2024-06-30 |
| Adriano Lopes | Professor Auxiliar Convidado (DCTI); Associate Researcher (ISTAR-Iscte); | Researcher | 2022-01-02 | 2024-06-30 |
| Carlos Coutinho | Professor Auxiliar (DCTI); Integrated Researcher (ISTAR-Iscte); | Researcher | 2022-01-02 | 2024-06-30 |
| Daniela Langaro | Professora Auxiliar (DMOG); Integrated Researcher (BRU-Iscte); | Researcher | 2022-01-02 | 2024-06-30 |
| Miguel Sales Dias | Professor Catedrático (DTDA); Integrated Researcher (ISTAR-Iscte); | Researcher | 2022-01-02 | 2024-06-30 |
| Pedro Joaquim Amaro Sebastião | Professor Catedrático (DTDA); Integrated Researcher (IT-Iscte); | Researcher | 2022-01-02 | 2024-06-30 |
| Rui Neto Marinheiro | Professor Associado (DCTI); Integrated Researcher (IT-Iscte); | Researcher | 2022-01-02 | 2024-06-30 |
| Sandra Maria Correia Loureiro | Professora Catedrática (DMOG); Integrated Researcher (BRU-Iscte); | Researcher | 2022-01-02 | 2024-06-30 |
| Reference/Code | Funding DOI | Funding Type | Funding Program | Funding Amount (Global) | Funding Amount (Local) | Begin Date | End Date |
|---|---|---|---|---|---|---|---|
| 101038190 | -- | Award | European Commission - COSME / COS-TOURINN-2020-3-04 - Belgium | 1000000 | 216677 | 2022-01-02 | 2024-06-30 |
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With the objective to increase the research activity directed towards the achievement of the United Nations 2030 Sustainable Development Goals, the possibility of associating scientific projects with the Sustainable Development Goals is now available in Ciência_Iscte. These are the Sustainable Development Goals identified for this project. For more detailed information on the Sustainable Development Goals, click here.
