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A balanced scorecard approach for strategy- and quality-driven universities
Elsa Cardoso (Cardoso, E.); Maria Trigueiros (Trigueiros, M. J.); Patricia Narciso (Narciso, P.);
Journal/Book/Other Title
11th International Conference of European University Information Systems (EUNIS 2005)
Year (definitive publication)
2005
Language
English
Country
United Kingdom
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Times Cited: 17

(Last checked: 2024-09-30 03:59)

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Abstract
This paper describes a Balanced Scorecard Strategic System integrated in the Decision Support Systems for University Effectiveness and Efficiency (DSS-UEE) project, developed at the Department of Sciences and Information Technologies (DCTI) of Instituto Superior de Ciências do Trabalho e da Empresa (ISCTE), a Management, Social Sciences and Informatics University in Lisbon. This Strategic System is presented as the main system driving the departmental level implementation of an effective Information Architecture at ISCTE.
Acknowledgements
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Keywords
Strategic planning,Balanced scorecard,Decision support systems
  • Computer and Information Sciences - Natural Sciences
  • Electrical Engineering, Electronic Engineering, Information Engineering - Engineering and Technology

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