Scientific journal paper Q2
Achieving brand engagement and brand equity through co-creation process
Teresa Pereira (Pereira, T.); Sandra Loureiro (Loureiro, S. M. C.); Eduardo Moraes Sarmento (Sarmento, E. M.);
Journal Title
Journal of Creative Communications
Year (definitive publication)
2022
Language
English
Country
United States of America
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Abstract
he current study investigates real-time marketing as one strategy for businesses to take advantage of this social and technologic ecosystem. The challenge of a more social and connected consumer is that they engage on online conversations, trends and things. The goal is to analyse the relationship among co-creation, user-generated content (UGC), brand equity and brand engagement. The proposed model revealed a good fit and proved the antecedent role of co-creation on UGC that, in turn, positively influence brand equity and engagement. This study proves that real-time marketing leads to situations of increased UGC—complementing previous findings—and it addresses the gap in the literature proving that real-time marketing leads to situations of increased brand equity and brand engagement.
Acknowledgements
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Keywords
Real-time marketing,User-generated content,Brand engagement,Brand equity,Marketing communications,Social networks
  • Economics and Business - Social Sciences

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