Artigo em revista científica
Emotions in the workplace: can shame increase productivity levels?
Luís Martinez (Martinez, L. F.); Aristides I. Ferreira (Ferreira, A. I.); João Vieira da Cunha (Cunha, J. V.);
Título Revista
Pessoas e Sintomas
Ano
2011
Língua
Inglês
País
Portugal
Mais Informação
Abstract/Resumo
In this paper, we focus on an unpleasant emotion – shame – that has profound negative psychological and behavioral consequences. Research has documented it as a “social withdrawal” emotion, as ashamed people tend to hide from others. However, shame can also have a positive side, by motivating people to work harder in an organizational context. We propose a dynamic model of the influence of shame in productivity levels. Lastly, we discuss some implications to management.
Agradecimentos/Acknowledgements
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Palavras-chave
Decision-making,Shame,Productivity,Performance,Organizational behavior