Scientific journal paper Q2
Help through demonstration and automation for interactive computing systems: a survey of recent works
José Luís Silva (Silva, J. L.); Pedro Freitas Rodrigues (Rodrigues, P.);
Journal Title
International Journal of Electrical and Computer Engineering
Year (definitive publication)
2021
Language
English
Country
Indonesia
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Abstract
Usability is very important however, it is still difficult to develop interactive computing systems that meet all user’s specificities. Help systems should be a way of bridging this gap. This paper presents a general survey on recent works (building upon previous surveys) related to improving applications’ help through demonstration and automation and, identifies which technologies are acting as enablers. The main contributions are, identifying (i) which are the recent existing solutions; (ii) which aspects must be investigated further; and (iii) which are the main difficulties that are preventing a faster progress.
Acknowledgements
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Keywords
Automation,Demonstration-based help,Help systems,Learning,Picture-driven computing
  • Computer and Information Sciences - Natural Sciences
  • Electrical Engineering, Electronic Engineering, Information Engineering - Engineering and Technology
Funding Records
Funding Reference Funding Entity
UIDP/04466/2020 Fundação para a Ciência e a Tecnologia
UIDP/04466/2020 Fundação para a Ciência e a Tecnologia
UIDB/50009/2020 Fundação para a Ciência e a Tecnologia

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