Talk
How to design S&OP process steps?: The case of global manufacturing organizations
Helder de Oliveira (Oliveira, H); Teresa Cardoso Grilo (Cardoso-Grilo, T.);
Event Title
30th EurOMA Conference
Year (definitive publication)
2023
Language
English
Country
Belgium
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Abstract
This paper aims at identifying the key Sales and Operations Planning (S&OP) process steps within global manufacturing organizations, which is a topic not sufficiently explored in S&OP literature. It relies on a multiple case study approach with two multinational companies. The study departs from a SLR and then uses a pattern-matching technique to test the theoretical S&OP designs with those identified based on the semistructured interviews with key stakeholders from the two companies. The findings suggest that global multinational firms are not settled in 5 or 7 step process design and can have more steps, such as a 10-step approach.
Acknowledgements
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Keywords
Global S&OP Steps,S&OP Process design,Global manufacturing planning

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