Publication in conference proceedings
Relationships between tourists and intelligent virtual assistants: Promoting the love ties
Sandra Loureiro (Loureiro, S. M. C.); Ricardo Godinho Bilro (Bilro, R. G.); Arnold Japutra (Japutra, A.); Sebastian Molinillo (Molinillo, S.);
AIRSI2020 Conference Proceedings
Year (definitive publication)
2020
Language
English
Country
Spain
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(Last checked: 2024-07-18 22:25)

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Abstract
The present working paper intends to explore how tourists and intelligent virtual assistants may relate to each other in order to create love ties. The following research objectives will be pursued: (i) exploring attachment and perceived value as antecedents of love toward the intelligent virtual assistants, (ii) understanding loyalty intentions as outcomes of love toward the intelligent virtual assistants.
Acknowledgements
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Keywords
Intelligent virtual assistant,Tourism,Attachment,Perceived value,Love,Loyalty
  • Economics and Business - Social Sciences

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