Publication in conference proceedings
Cool museum experience in the relationship with visitors
Teresa Blanco (Blanco, T.); Sandra Loureiro (Loureiro, S. M. C.);
2020 Global Marketing Conference at Seoul Proceedings
Year (definitive publication)
2020
Language
English
Country
Republic of Korea
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Times Cited: 1

(Last checked: 2024-07-18 12:20)

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Abstract
Several researchers have studied the impact of atmospheric cues (Loureiro, 2019), of perceived authenticity (Carù et al., 2017; Loureiro, 2019) and of satisfactory museum experiences (Antón et al., 2018) in the willingness of museum visitors to revisit a museum and/or recommend it to others. However, no study has yet assessed the effect of visitors’ perceived museum coolness and the authentic pride they feel after a visit in those revisit and recommendation intentions.
Acknowledgements
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Keywords
Museum experiences,Atmospheric cues,Museum brand coolness,Authentic pride,Revisit,Recommend
  • Economics and Business - Social Sciences
Funding Records
Funding Reference Funding Entity
UID/GES/00315/2013 Fundação para a Ciência e a Tecnologia

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