Português
Ciência_Iscte
Publications
Publication Detailed Description
Driving Digital Maturity in the Portuguese Healthcare System: An Empirical Study on Digital Literacy and Inclusion through Structural Equation Modelling
Journal Title
Education for Information
Language
English
Country
Netherlands
More Information
Web of Science®
This publication is not indexed in Web of Science®
Scopus
This publication is not indexed in Scopus
Google Scholar
This publication is not indexed in Google Scholar
This publication is not indexed in Overton
Abstract
The digital transformation of healthcare is a strategic priority, but its success depends on human and organizational factors. While research has examined digital literacy and maturity, little is known about how individual skills and inclusive practices shape organizational progress. This study addresses this gap by analysing the impact of Digital Literacy (DL) and Digital Inclusion (DI) on Digital Maturity (DM) in healthcare. Using a quantitative design and Structural Equation Modelling (SEM), results confirm that DL and DI are significant drivers of DM. Notably, DI emerges as a crucial mediator, showing that organizational maturity relies not only on stakeholders’ capabilities but also on equitable access and support structures. These insights emphasize that effective digital transformation must adopt human-centric strategies, prioritizing literacy and inclusion to ensure sustainable progress. By integrating these factors, healthcare organizations can strengthen digital maturity and achieve meaningful transformation outcomes.
Acknowledgements
--
Keywords
Digital Literacy,Digital Inclusion,Digital Maturity,Healthcare Transformation,Healthcare Outcomes
Fields of Science and Technology Classification
- Computer and Information Sciences - Natural Sciences
- Health Sciences - Medical and Health Sciences
Contributions to the Sustainable Development Goals of the United Nations
With the objective to increase the research activity directed towards the achievement of the United Nations 2030 Sustainable Development Goals, the possibility of associating scientific publications with the Sustainable Development Goals is now available in Ciência_Iscte. These are the Sustainable Development Goals identified by the author(s) for this publication. For more detailed information on the Sustainable Development Goals, click here.
