Book chapter Q3
Inspiring consumers online: A proposed framework comparing different cultures
Muhammad Alreesh (Alreesh, M.); Sandra Loureiro (Loureiro, S. M. C.); Ricardo Godinho Bilro (Bilro, R. G.);
Book Title
Marketing and Smart Technologies. Smart Innovation, Systems and Technologies
Year (definitive publication)
2020
Language
English
Country
Singapore
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Abstract
The goal of this research is to assess the current status of online trade relations between Kuwait and Portugal. In the current study, we propose a comparative framework called EI-CE-P. We conducted a comprehensive literature review leading to an innovative framework which will be confirmed using two panelsamples, one from Portugal and another from Kuwait. This framework willcontribute theoretically and managerial to the body of the literature on thetopic and to those who deal with online trade.
Acknowledgements
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Keywords
Online experience,Customer inspiration,Online customer engagement,Firm performance
  • Economics and Business - Social Sciences
Funding Records
Funding Reference Funding Entity
UIDB/00315/2020 Fundação para a Ciência e a Tecnologia

With the objective to increase the research activity directed towards the achievement of the United Nations 2030 Sustainable Development Goals, the possibility of associating scientific publications with the Sustainable Development Goals is now available in Ciência-IUL. These are the Sustainable Development Goals identified by the author(s) for this publication. For more detailed information on the Sustainable Development Goals, click here.