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Publication Detailed Description
Supporting collaboration and knowledge sharing in building SLEs for ageing well: Using cognitive mapping in KMS design
Journal Title
Knowledge Management Research and Practice
Year (definitive publication)
2022
Language
English
Country
United Kingdom
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Abstract
This article seeks to contribute to the existing body of knowledge management systems (KMS) literature by using cognitive mapping and demonstrating its usefulness in terms of context analysis for identifying the knowledge needs of multiple stakeholders and the appropriate characteristics of a KMS technology solution. Empirical data were collected through two case studies conducted in Finland and Estonia that used knowledge panel meetings to bring together knowledgeable experts who represented quadruple helix (QH) regional innovation actors involved in building smart living environments for ageing well (SLEaws). Adopting a multicriteria approach in both case studies, cognitive mapping as an important instrument of the strategic options development and analysis (SODA) methodology was used during the panel meetings of both cases to facilitate the decision making of the experts in developing an integrated framework or tool that can support KMS design.
Acknowledgements
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Keywords
KMS design,Knowledge management,Collective mapping,SLEs for ageing well,ICT-based service solutions for senior citizens
Fields of Science and Technology Classification
- Economics and Business - Social Sciences
Related Projects
This publication is an output of the following project(s):
Contributions to the Sustainable Development Goals of the United Nations
With the objective to increase the research activity directed towards the achievement of the United Nations 2030 Sustainable Development Goals, the possibility of associating scientific publications with the Sustainable Development Goals is now available in Ciência-IUL. These are the Sustainable Development Goals identified by the author(s) for this publication. For more detailed information on the Sustainable Development Goals, click here.
