Resumo CV

Ana Lúcia Martins is an Assistant Professor at ISCTE-IUL. She holds a PhD in Management, with specialization in Operations Management and Technology, and an MSc in Management, with specialization in Strategy. Ana is a teacher of Operations Management, Logistics Management, Service Operations Management, and Supply Chain Management. She is the head of the undergraduate program in Industrial Management and Logistics at ISCTE-IUL. Ana publishes in scientific journals such as International Journal of Logistics Management, International Journal of Industrial Engineering and Management, and Public Money and Management, among others. She has authored book chapters in logistics management and lean management in the justice systems. Her current main research topics are operations management in humanitarian settings, logistics management and lean management in the services area, mainly in judicial and healthcare systems.

Qualificações Académicas
Universidade/Instituição Tipo Curso Período
ISCTE-IUL - Instituto Superior Ciências Trabalho e da Empresa
Management - Portugal
Doutoramento Management, with specialization in Operations Management and Technology 2010
ISCTE-IUL - Instituto Superior Ciências Trabalho e da Empresa
Mestrado Management Sciences 1999
ISCTE-IUL - Instituto Superior Ciências Trabalho e da Empresa
Licenciatura Management Sciences (5 years) 1995
Áreas de Investigação
Gestão de operações em acção humanitária
Gestão de Operações nos Serviços
Gestão de Operações
Lean management nos serviços
Logistica nos serviços