Teaching Activities
Teaching Year Semester Course Name Degree(s) Coordinator
2024/2025 Securities Markets Operations Institutional Degree in ISCTE Business School; Yes
2024/2025 Integrated Operations Management Bachelor Degree in Management; Yes
2024/2025 Management in Humanitarian Action Post Graduation Program in Humanitarian Action; Master Degree in Humanitarian Action; Yes
2024/2025 Project Management in Humanitarian Action Institutional Degree in ISCTE Business School; Yes
2024/2025 Dissertation on Humanitarian Action Master Degree in Humanitarian Action; Yes
2024/2025 Global Operations and Logistics Master Degree in International Management; Yes
2023/2024 Securities Markets Operations Institutional Degree in ISCTE Business School; Yes
2023/2024 Gestão Aplicada Das Operações Na Cadeia De Abastecimento Other programme in Applied Online Post Graduate Logistics and Supply Chain Management; Yes
2023/2024 Final Intensive Weekend Other programme in ESG: Reporting and Sustainable Management; Other programme in Applied Online Sales Management; Other programme in Applied online Program Business Management; Other programme in Applied Online Post Graduate Logistics and Supply Chain Management; Other programme in Applied Online Post in Marketing & Innovation; Other programme in Pós graduação em Placebranding e Placemarketing; Yes
2023/2024 Integrated Operations Management Bachelor Degree in Management; Yes
2023/2024 Management in Humanitarian Action Post Graduation Program in Humanitarian Action; Master Degree in Humanitarian Action; Yes
2023/2024 Project Management in Humanitarian Action Institutional Degree in ISCTE Business School; Yes
2023/2024 Dissertation on Humanitarian Action Master Degree in Humanitarian Action; Yes
2023/2024 Gestão Aplicada Das Operações Na Cadeia De Abastecimento Other programme in Applied Online Post Graduate Logistics and Supply Chain Management; Yes
2023/2024 Final Intensive Weekend Other programme in ESG: Reporting and Sustainable Management; Other programme in Applied Online Sales Management; Other programme in Applied online Program Business Management; Other programme in Applied Online Post Graduate Logistics and Supply Chain Management; Other programme in Applied Online Post in Marketing & Innovation; Other programme in Pós graduação em Placebranding e Placemarketing; Yes
2023/2024 Global Operations and Logistics Master Degree in International Management; Yes
2022/2023 Dissertation in Art Markets Master Degree in Art Markets; No
2022/2023 Securities Markets Operations Institutional Degree in ISCTE Business School; Yes
2022/2023 Dissertation on Humanitarian Action Master Degree in Humanitarian Action; Yes
2022/2023 Gestão Aplicada Das Operações Na Cadeia De Abastecimento Other programme in Applied Online Post Graduate Logistics and Supply Chain Management; Yes
2022/2023 Final Intensive Weekend Other programme in ESG: Reporting and Sustainable Management; Other programme in Applied Online Sales Management; Other programme in Applied online Program Business Management; Other programme in Applied Online Post Graduate Logistics and Supply Chain Management; Other programme in Applied Online Post in Marketing & Innovation; Other programme in Pós graduação em Placebranding e Placemarketing; Yes
2022/2023 Integrated Operations Management Bachelor Degree in Management; Yes
2022/2023 Management in Humanitarian Action Post Graduation Program in Humanitarian Action; Master Degree in Humanitarian Action; Yes
2022/2023 Project Management in Humanitarian Action Institutional Degree in ISCTE Business School; Yes
2022/2023 Dissertation on Humanitarian Action Master Degree in Humanitarian Action; Yes
2022/2023 Gestão Aplicada Das Operações Na Cadeia De Abastecimento Other programme in Applied Online Post Graduate Logistics and Supply Chain Management; Yes
2022/2023 Final Intensive Weekend Other programme in ESG: Reporting and Sustainable Management; Other programme in Applied Online Sales Management; Other programme in Applied online Program Business Management; Other programme in Applied Online Post Graduate Logistics and Supply Chain Management; Other programme in Applied Online Post in Marketing & Innovation; Other programme in Pós graduação em Placebranding e Placemarketing; Yes
2022/2023 Global Operations and Logistics Master Degree in International Management; Yes
2021/2022 Securities Markets Operations Institutional Degree in ISCTE Business School; Yes
2021/2022 Dissertation on Humanitarian Action Master Degree in Humanitarian Action; Yes
2021/2022 Blockchain for Supply Chain Management Postgraduate Seminar in Blockchain for Supply Chain Management; Yes
2021/2022 Gestão Aplicada Das Operações Na Cadeia De Abastecimento Other programme in Applied Online Post Graduate Logistics and Supply Chain Management; Yes
2021/2022 Final Intensive Weekend Other programme in ESG: Reporting and Sustainable Management; Other programme in Applied Online Sales Management; Other programme in Applied online Program Business Management; Other programme in Applied Online Post Graduate Logistics and Supply Chain Management; Other programme in Applied Online Post in Marketing & Innovation; Other programme in Pós graduação em Placebranding e Placemarketing; Yes
2021/2022 Logistics and Operation Management Master Degree in Business Administration; Yes
2021/2022 Integrated Operations Management Bachelor Degree in Management; Yes
2021/2022 Management in Humanitarian Action Post Graduation Program in Humanitarian Action; Master Degree in Humanitarian Action; Yes
2021/2022 Project Management in Humanitarian Action Institutional Degree in ISCTE Business School; Yes
2021/2022 Supply Chain Management for Executives Master Degree in Applied Management; Yes
2021/2022 Dissertation on Humanitarian Action Master Degree in Humanitarian Action; Yes
2021/2022 Applied Last Mille Logístics Management Other programme in Applied Online Pos Graduate in Management, Marketing e E-Business; Yes
2021/2022 Gestão Aplicada Das Operações Na Cadeia De Abastecimento Other programme in Applied Online Post Graduate Logistics and Supply Chain Management; Yes
2021/2022 Final Intensive Weekend Other programme in ESG: Reporting and Sustainable Management; Other programme in Applied Online Sales Management; Other programme in Applied online Program Business Management; Other programme in Applied Online Post Graduate Logistics and Supply Chain Management; Other programme in Applied Online Post in Marketing & Innovation; Other programme in Pós graduação em Placebranding e Placemarketing; Yes
2021/2022 Global Operations and Logistics Master Degree in International Management; Yes
2020/2021 Gestão Aplicada Das Operações Na Cadeia De Abastecimento Other programme in Applied Online Post Graduate Logistics and Supply Chain Management; Yes
2020/2021 Final Intensive Weekend Other programme in ESG: Reporting and Sustainable Management; Other programme in Applied Online Sales Management; Other programme in Applied online Program Business Management; Other programme in Applied Online Post Graduate Logistics and Supply Chain Management; Other programme in Applied Online Post in Marketing & Innovation; Other programme in Pós graduação em Placebranding e Placemarketing; Yes
2020/2021 Integrated Operations Management Bachelor Degree in Management; Yes
2020/2021 Management in Humanitarian Action Post Graduation Program in Humanitarian Action; Master Degree in Humanitarian Action; Yes
2020/2021 Supply Chain Management for Executives Master Degree in Applied Management; Yes
2020/2021 Gestão Aplicada Das Operações Na Cadeia De Abastecimento Other programme in Applied Online Post Graduate Logistics and Supply Chain Management; Yes
2020/2021 Final Intensive Weekend Other programme in ESG: Reporting and Sustainable Management; Other programme in Applied Online Sales Management; Other programme in Applied online Program Business Management; Other programme in Applied Online Post Graduate Logistics and Supply Chain Management; Other programme in Applied Online Post in Marketing & Innovation; Other programme in Pós graduação em Placebranding e Placemarketing; Yes
2019/2020 Research Project in Operations Management, Logistics and Supply Chain Management -- No
2019/2020 Management in Humanitarian Action Post Graduation Program in Humanitarian Action; Master Degree in Humanitarian Action; Yes
2019/2020 Global Operations and Logistics Master Degree in International Management; Yes
Supervisions
Ph.D. Thesis (8)
Ongoing (8)
Student Name Title/Topic Language Status Institution Initial Year
Ulpan Tokkozhina Research Project Proposal: Doctoral Research on Blockchain Technology in Supply Chain Management English Developing ISCTE-IUL 2023
Isabel Camões eHealth as lean tool English Developing ISCTE-IUL 2022
Paulo Alexandre Ferreira Pereira Adoption of supply chain 4.0 by organizations English Developing ISCTE-IUL --
Abel José de Cruz Camelo Lean Six Sigma Maturity for Public Sector English Developing ISCTE-IUL --
Luo Zhangping Study on platform operations pattern of Sichuan hotpot ingredients supply chain English Developing ISCTE-IUL --
Nasrah Alarayedh A combined transactional cost analysis and relational exchange approach to build a conceptual model to analyse buyer-supplier relations and bridge the gap on sustainable supply chains English Developing ISCTE-IUL --
José Carlos Infante Henriques Success and failure factors on implementing 4th industry programs English Developing ISCTE-IUL --
Joel Curado Silveirinha Blockchain Technologies applied to Traceability and Logistics in the Service Industry English Developing ISCTE-IUL --
M.Sc. Dissertations (69)
Ongoing (9)
Student Name Title/Topic Language Status Institution Initial Year
Sancho Luís de Campos de Almeida Ribeiro Coelho Sustainable Humanitarian Supply Chain Management: A Systematic Literature Review Developing ISCTE-IUL 2022
Bárbara Correia Carvalho Alves If a major fire breaks out tomorrow, what is the contingency plan articulated between the local institutions of Repeses and São Salvador? Developing ISCTE-IUL 2022
André Garrido Mesquita Data mining applied to home-school modal split in Lisbon Developing ISCTE-IUL 2022
Susana de Jesus Gomes Cortes Lean Thinking e sua aplicação em empresas certificadas pela ISO 13485 English Developing ISCTE-IUL 2021
Inês da Silva Caramalho Vela de Oliveira Melhoria de Processos em Cuidados Continuados e o seu impacto na Qualidade de Vida English Developing ISCTE-IUL 2020
Sandra Cristina Quedas Costa Modelo de otimização do fluxo de passageiros e bagagens no Aeroporto de Lisboa (Aeroporto Humberto Delgado) English Developing ISCTE-IUL 2020
Claudia Santiago de Abreu Coordenação e Cooperação na cadeia de abastecimento: o caso da Rede FGV de Educação Executiva English Developing ISCTE-IUL 2019
Bernardo Novais Machado Pessoa Jorge Logistics and supply chain management of a new dairies production facility English Developing ISCTE-IUL 2019
Joana Isabel Murteira da Costa Avaliação da qualidade do serviço prestado e sua adequação às necessidades do cliente no setor bancário English Developing ISCTE-IUL 2019
Concluded (60)
Student Name Title/Topic Language Institution Initial Year Concluding Year
Bruna Marques Rodrigues Promotion of literacy in health through digital tools ? a systematic review Portuguese ISCTE-IUL 2022 2023
Francisco Maria Vaz Almada Pereira Figueiredo Analysis of the relationship between Supply Chain Risk and trust, cooperation and supply chain performance in companies in the wine sector Portuguese ISCTE-IUL 2021 2022
Luís Filipe Fonseca Niza Evaluating Quality in Sport Retail Chain and its Impact on Satisfaction and Repurchase Intention English ISCTE-IUL 2022 2022
Ana Rita Sanchez Gonzalez Acabado Evaluating the customer experience in Worten Resolve's after sales repair service and its impact on satisfaction and Word-of-mouth English ISCTE-IUL 2021 2022
Susana de Jesus Gomes Cortes ISO 13485 certified companies: Motives for implementation, benefits, disadvantages and association with Lean Tools English ISCTE-IUL 2022 2022
Beatriz Rendas Godinho The influence of risk perception on the impact of operations strategies on supply chain performance in the automotive industry Portuguese ISCTE-IUL 2021 2021
Francisco Manuel Canas Cardoso Durães Ferreira Development of an Inventory Management Policy at Wurth Portugal English ISCTE-IUL 2020 2021
Inês da Silva Caramalho Vela de Oliveira Quality of the Client Experience, Satisfaction, Perceived Value and Word-of-Mouth in the Veterinary Clinic "Clínica Veterinária Dr. Chambel". Portuguese ISCTE-IUL 2020 2021
Paulo Alexandre Ferreira Pereira Tendency of Implementation of Blockchain Technology in the Supply Chain Management of Portuguese Organizations Portuguese ISCTE-IUL 2020 2021
Marta da Fonseca Marques Assessing the perspective of health professionals on the impact of training on their safety, during the COVID-19 pandemic: The mediating role of Trust English ISCTE-IUL 2020 2021
Ana Margarida Pires Fernandes Suppliers' Performance Evaluation in the Pharmaceutical Industry - A Case Study Portuguese ISCTE-IUL 2020 2021
Claudia Santiago de Abreu Risk, Resilience and Trust in the Executive Education Supply Chain compared to Covid 19 Portuguese ISCTE-IUL 2019 2021
Bernardo Novais Machado Pessoa Jorge PRODUCTION PLANNING - a case study Portuguese ISCTE-IUL 2019 2020
Catarina Martins Costa Correia Monteiro Analysis of the association between receivements from suppliers, shipments to clients and perception of external supply chain risks: a comparison between Portugal and Norway English ISCTE-IUL 2020 2020
Margarida Neto e Sá Evaluating Quality of Experience in Food Grocery Retail and its Impact on Satisfaction, Loyalty and Repurchase Intention English ISCTE-IUL 2019 2020
Madalena Maria Miguéis Ferreira Analysis of the association between the risk of delay in supply and risk of transportation with the response capacity of the focal firm Portuguese ISCTE-IUL 2020 2020
Mirian Evangelina Halpern Doherty Buyer-Supplier Relationship in IT Outsourcing: Factors Influencing Relationship Management Portuguese ISCTE-IUL 2018 2019
Rejane Fernandes Santos Petacci Evaluate the Quality of Aesthetics Clinic Service Experience and its Impact on Satisfaction, Perceived Value and Repurchase Intent Portuguese ISCTE-IUL 2019 2019
Ricardo Guilherme Vinhas Teixeira da Silva Aplicação de princípios e ferramentas Lean na restauração English ISCTE-IUL 2019 2019
Ricardo Guilherme Vinhas Teixeira da Silva Application of Lean principles and tools in restaurant business English ISCTE-IUL 2018 2019
Joana da Silva Freire Perceived Service Quality and Health-Related Quality of Life in Long-Term Care English ISCTE-IUL 2017 2018
Ana Sofia Anes Leal Measuring the Association of Perceived Service Quality and Health-related Quality of Life: The Case of a Portuguese Long-Term Care Unit English ISCTE-IUL 2017 2018
Joana Miguel Araújo Florindo ANÁLISE DA GESTÃO DA CADEIA DE ABASTECIMENTO DA VISTA ALEGRE ATLANTIS English ISCTE-IUL 2018 2018
Patrícia Alexandra Marques Costa Difficulties of public legislation for the acquisition of goods and services English ISCTE-IUL 2018 2018
Maria Leonor Sá Quental de Melo Lindo Improving processes in long-term care English ISCTE-IUL 2017 2018
João Manuel Silva Pereira Using BPM to improve IT service management: an incident management case study English ISCTE-IUL 2017 2018
Sérgio Matias Correia Adapting a logistics performance evaluation model and determining the main performance indicators through multicriteria analysis Portuguese ISCTE-IUL 2016 2018
Diogo Henrique Pinto de Sousa Ferreira Análise de Portfólio de Compras: Estudo de caso Portuguese ISCTE-IUL 2016 2017
Patrícia da Costa Rodrigues Qualidade Percebida no Serviço Prestado pelas Principais Empresas no Setor das Telecomunicações a Clientes Empresariais em Portugal Portuguese ISCTE-IUL 2015 2017
Vanessa da Silva Pacheco Development of E-Commerce Subscription Model for Fast-Moving Consumer Goods in Portugal: A Case Study English ISCTE-IUL 2016 2017
Maria Ana Ferreira Beleza Análise da Gestão do Rico na Cadeia de Abastecimento de Empresas Transformadoras Portuguese ISCTE-IUL 2016 2017
David Martins da Silva Gestão do Risco na Cadeia de Abastecimento: Análise do risco logístico Portuguese ISCTE-IUL 2016 2017
Ana Sofia Abreu Pasadas Análise da Propensão para a Utilização de Documentos em Formato Digital Portuguese ISCTE-IUL 2016 2017
João Filipe Jorge Gomes Avaliação da Qualidade Percebida do Serviço Prestado por Unidades de Retalho de Artigos Desportivos em Portugal Portuguese ISCTE-IUL 2016 2017
Marta Maria Duarte Martins de Almeida e Sousa Avaliação da Qualidade Percebida do Serviço Prestado em Companhias Aéreas de Passageiros Portuguese ISCTE-IUL 2016 2017
Maria de Sousa Botelho Motta Carneiro Avaliação da Perceção da Qualidade nos Estabelecimentos de Fitness em Portugal: Comparação de três cadeias Portuguese ISCTE-IUL 2016 2017
Helder Tiago Morais Rodrigues Contributo de Estratégias Lean e Agile na Melhoria dos Processos Operacionais Hospitalares no Serviço Prestado à Patologia Oncológica Portuguese ISCTE-IUL 2015 2017
Natacha Maria Vinhas Simões Lean Thinking in Healthcare Phlebotomy Services: A Case Study English ISCTE-IUL 2016 2017
Joana Catarina da Costa Vieira Quality is Never Out of Fashion: Measuring perceived service quality of portuguese apparel fashion retail and its benefits English ISCTE-IUL 2015 2016
Inês Catarina Beirão Catela Valadas Lopes Transitioning to a Service-Dominant Logic: Benefits and Implications - The Mercedes-Benz after-sales service department case English ISCTE-IUL 2015 2016
Luís Filipe Martins Órfão Lean and Agility in the Healthcare Sector: The case of Hospital de Lamego English ISCTE-IUL 2015 2016
Selma Eustância Lourenço Muambalo Palalane Análise e Melhoria de Processo de Concessão do Leasing numa Instituicão Financeira Portuguese ISCTE-IUL 2015 2016
Daniela Filipa Ramos Costa Outsourcing de TI em Portugal. A relação entre o comprador e o fornecedor e os seus impactos na prestação de serviços dos consultores Portuguese ISCTE-IUL 2015 2016
Ana Catarina dos Santos Figueiredo Aplicação do Lean Thinking aos Processos de Produção da Caetano Colisão Sintra Portuguese ISCTE-IUL 2015 2016
Hana Touati Analyzing Supply Chian Management Practices of Hermés Parfums: The middle east and the near east English ISCTE-IUL 2015 2016
Laura Castanho Conchinha Avaliação da Qualidade no Sistema Farmacêutico: Clientes finais e sistema logístico Portuguese ISCTE-IUL 2015 2016
Rita Malho dos Santos Saraiva Avaliação da Perceção da Qualidade do Serviço de Publicidade Prestado por uma Empresa Televisiva Portuguese ISCTE-IUL 2014 2016
Joana Filipa Simões Costa Avaliação da Percepção de Qualidade do Serviço: Comparação entre Hospital Público e Privado Portuguese ISCTE-IUL 2014 2015
Célia Eugénio Chaissé Paúa Gestão do Risco na Cadeia Logística de Abastecimento de Combustiveis: O Caso da BP Moçambique, Lda Portuguese ISCTE-IUL 2014 2015
Sílvia Filipa Feliciano Rodrigues da Silva A qualidade percebida no serviço prestado pelas farmácias comunitárias Portuguese ISCTE-IUL 2014 2015
Vasco Miguel Ferreira da Silva de Sá Nogueira Como Melhorar o Processo Logístico do Banco Alimentar Contra a Fome de Santarém Portuguese ISCTE-IUL 2013 2014
Marisa Pereira Barbosa Abordagem Lean ao Processo de Aquisição de Monografias do ISCTE-IUL Portuguese ISCTE-IUL 2013 2014
Catarina Morgado Fernandes Lopes Pereira Avaliação da Felicidade no Local de Trabalho Portuguese ISCTE-IUL 2013 2014
João Miguel dos Santos Morais Margaça LEAN-ISO9001: Estudos sobre a Valorização do Sistema de Gestão da Qualidade Através da Utilização de Ferramentas Lean Portuguese ISCTE-IUL 2012 2013
Catarina Filipa Lopes Ramos Measuring Perceived Service Quality at Portuguese Helthcare Centres: The moderating effect of outsourcing a core activity English ISCTE-IUL 2011 2012
Pedro Filipe Duarte Milharadas Avaliação da Qualidade Percebida do Serviço Prestado num Hospital Público Portuguese ISCTE-IUL 2012 2012
Ana Cristina dos Santos Oliveira Avaliação Da Qualidade Percebida Dos Serviços Académicos De Uma Universidade Portuguesa Portuguese ISCTE-IUL 2011 2012
Rita Serrador Coelho Pereira Avaliação de Solução de Frota - Um caso de Estudo Portuguese ISCTE-IUL 2011 2012
Joana Lopes Fael Portuguese ISCTE-IUL -- 2010
Susana Bendito Portuguese ISCTE-IUL -- 2009
M.Sc. Final Projects (42)
Ongoing (1)
Student Name Title/Topic Language Status Institution Initial Year
Susana Filipa da Silva Barradas Improvement of the layout of a hospital supply warehouse: case study Developing ISCTE-IUL 2023
Concluded (41)
Student Name Title/Topic Language Institution Initial Year Concluding Year
José Joaquim Carvalho Vale Intelligent Transportation, Digital Artifacts and Decision Support System Portuguese ISCTE-IUL 2023 2024
João Pedro Martins de Oliveira Raimundo Information Retrieval of Emergency Manual in the Transportation of Dangerous Goods Portuguese ISCTE-IUL 2023 2024
Ana Catarina Rodrigues Branco Reducing Inbound Logistics Process Cycle Time Using Lean Six Sigma: An Action Research Project English ISCTE-IUL 2022 2023
Eteldilaide Manuel do Espírito Santo Ferreira Creation of sustainable business for the production and sale of reusable sanitary pads in São Tomé and Príncipe Portuguese ISCTE-IUL 2023 2023
Carla Sofia da Silva Vilar apping and Improvement proposal of the steel transformation process in parts for the Solar tracker, in the company Fusion Fuel Portuguese ISCTE-IUL 2023 2023
Ulpan Tokkozhina Overcoming challenges of supply chain management: contributions from Blockchain technology English ISCTE-IUL 2020 2023
Eugénio de Jesus Wilson de Carvalho Evalution of the Quality of Experience and Satisfaction of the legal services of lawyer society, Euereca, RL Portuguese ISCTE-IUL 2022 2023
Filipe Martins Vaz Study of overcrowding and Waiting Times of a Rapid Transit Transportation Company Portuguese ISCTE-IUL 2018 2019
Simão Duarte Lobato A Multi-Scenario Analysis to Improve Layout Efficiency English ISCTE-IUL 2018 2019
Tatiana da Costa Cabrita Measuring Patients? Quality of Life and the Perceived Quality in Long Term Care Services English ISCTE-IUL 2018 2019
Joana Miguel Araújo Florindo VISTA ALEGRE ATLANTIS SUPPLY CHAIN MANAGEMENT ANALYSIS Portuguese ISCTE-IUL 2017 2018
Marisa Sofia Santo Diogo Service Quality in the Public Transportation: Perception Analysis of the quality of the metropolitan (Lisbon and Port) Portuguese ISCTE-IUL 2017 2018
Raquel Maria Fernandes Mendes Process Improvement In Long-Term Care Services: Lean Thinking Approach English ISCTE-IUL 2017 2018
Inês Batista Matos Modeling and optimization of a critical process in a Human Resources Department Portuguese ISCTE-IUL 2017 2018
Beatriz Rebelo Pedro Processo de recolha das colheitas na Joaquim Chaves Saúde - Caso de Estudo Pedagógico Portuguese ISCTE-IUL 2017 2018
Ana Margarida da Graça Sousa Gestão das Operações na Magnolia Portugal - Caso de Estudo Pedagógico Portuguese ISCTE-IUL 2015 2016
Filipe Duarte Costa Luís Martins Matias Screening Green Initiatives for Implementation - Increasing a Firm's Environmental Performance in a Green Supply Chain Context English ISCTE-IUL 2014 2015
André João Esteves Improvement of Forecasting and Sales Barganing Power: The case of Altri English ISCTE-IUL 2014 2015
Cláudio da Ressurreição Kalengue de Almeida Nintendo's Pursuit for Profitability: A pedagogical case study English ISCTE-IUL 2014 2015
Ana Rita Marques Morgadinho The Impact of Lean Initiatives on Employees' Satisfaction: The case-study in a service campany English ISCTE-IUL 2013 2014
Pedro Jorge Palma Ramos A Análise da Estratégia da Cadeia de Abastecimento da IKEA - Caso de Estudo Pedagógico Portuguese ISCTE-IUL 2013 2014
Ana Rita dos Santos Gomes Gestão das Operações nos Serviços: Caso de estudo pedagógico sobre o hotel Areias do Seixo Portuguese ISCTE-IUL 2012 2014
Inês Sofia Oliveira da Eira Application of the Lean Thinking Tools to Municipal Services English ISCTE-IUL 2013 2014
Marta Rodrigues Domingues A Gestão das Operações nos Serviços: Caso de estudo pedagógico no Double Tree by Hilton Lisbon-Fontana Park Hotel Portuguese ISCTE-IUL 2012 2014
Rita Moniz da Cruz Análise dos Tempos de Espera no Processo de Tratamento da Patologia da Mama Portuguese ISCTE-IUL 2012 2014
Joana Patrícia Faustino Silva Esteves Rêgo Gestão de Operações nos Serviços na Companhia Aérea White Airways: Caso de estudo pedagógico Portuguese ISCTE-IUL 2012 2013
Luís Miguel do Carmo Monteiro A Aplicação do Pensamento Lean a um Processo de Reclamações Portuguese ISCTE-IUL 2012 2013
Bernardo Amaral Marques Pinto Carvalho Análise da Solução de Frota numa Empresa de Distribuição - Caso de Estudo Portuguese ISCTE-IUL 2011 2013
Pedro de Almeida Marques Aplicação do Lean Management ao Processo de Pintura da Empresa Miralago S.A. Portuguese ISCTE-IUL 2012 2013
Joana Catarina Abrantes Borrego Avaliação da Percepção da Qualidade do Serviço Prestado por uma Empresa de Transportes Públicos Portuguese ISCTE-IUL 2012 2013
Luís Domingos Cabaço Mourato A Utilização de Parceria na Prestação de Serviço - Um caso de estudo pedagógico Portuguese ISCTE-IUL 2011 2013
Maria Carolina Sarmento Fernandes Plano de Negócios: GLAMPDREAM Portuguese ISCTE-IUL 2011 2012
Cátia Alexandra Lemos Martins Aplicação do Lean Thinking numa Empresa de Distribuição de Material Elétrico-Rexel Portuguese ISCTE-IUL 2011 2012
Ramiro da Silva Pinto Reorganização do Fluxo de Fabrico: Um caso de estudo Portuguese ISCTE-IUL 2011 2012
Sopio Gaprindashvili Measuring Perceived Service Quality at Travel Agency Best Travel English ISCTE-IUL 2011 2012
João Pedro Ferreira Machado Application of Lean Thinking Approach to an Internal Service System of Utilities Company English ISCTE-IUL 2011 2012
Cristina Maria da Silva Portela Análise do Ciclo de Procurement - Caso de estudo Portuguese ISCTE-IUL 2011 2012
Marta Sofia Catarino Dias Avaliação da Concretização dos Objectivos da Plataforma Logística de Iniciativa Empresarial da Guarda, S.A. Portuguese ISCTE-IUL 2011 2012
Dexin Cheng Using Electronic Purchasing to Facilitate Supply Chain Integration of Manufacturing Industry in China. ISCTE-IUL 2010 2011
Tânia Isabel Leitão Caetano Influência da estrutura da Cadeia de Abastecimento no Serviço ao Cliente: Estudo comparativo de caso comparativo na Zara/Indetex e H&M. ISCTE-IUL 2010 2011
Pedro Manuel Andrada Pinto Cabral de Magalhães ISCTE-IUL 2010 2011