Scientific journal paper Q3
Framework for success of online brand management: a systematic literature review
Ricardo Godinho Bilro (Bilro, R. G.); Sandra Loureiro (Loureiro, S. M. C.);
Journal Title
World Review of Entrepreneurship, Management and Sustainable Development
Year (definitive publication)
2016
Language
English
Country
Switzerland
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Abstract
The aim of this study is to identify and analyse the main constructs and relations highlighted in previous studies to manage online brands for internet companies and propose a framework for online brand management. In order to achieve such aim, an extensive and systematic literature review was developed employing several quality criteria of the literature review, such as: time range, scope of the study and journal quality list. In this vein, eighteen core articles were extracted and deeply analysed. Based on these articles a conceptual framework on online brand management is proposed
Acknowledgements
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Keywords
Consumer satisfaction,Trust,Online loyalty,Online brand,Online brand management
  • Earth and related Environmental Sciences - Natural Sciences
  • Environmental Engineering - Engineering and Technology
  • Economics and Business - Social Sciences
Funding Records
Funding Reference Funding Entity
UID/GES/00315/2013 Fundação para a Ciência e a Tecnologia

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