Publication in conference proceedings
Authenticity and pride drive loyalty?: Evidence from AR-powered heritage
Jorge Nascimento (Nascimento, J.); Sandra Loureiro (Loureiro, S. M. C.);
Global Fashion Management Conference Proceeding
Year (definitive publication)
2024
Language
English
Country
Republic of Korea
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Abstract
Disruptive technological innovations, such as immersive technologies, are important for hospitality and tourism, and heritage in particular. One of such technologies is Augmented Reality (AR), which is increasingly adopted by heritage sites. Yet, the exact role of AR for amplifying the behavioural outcomes of visitors requires further study. Informed by appraisal theory, this study aims to (i) investigate how cognitive and affective appraisals influence the loyalty toward heritage destination, and (ii) examine the interaction of AR with the behavioural outcomes of such appraisals.
Acknowledgements
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Keywords
Authenticity,Pride,Heritage,Augmented reality,Tourism
  • Economics and Business - Social Sciences

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