Publication in conference proceedings
How influencers and digital interaction can impact customer-brand relationship and engagement
Ricardo Godinho Bilro (Bilro, R. G.); Sandra Loureiro (Loureiro, S. M. C.); João Guerreiro (Guerreiro, J.); David Raposo (Raposo, D.);
2020 Global Marketing Conference at Seoul Proceedings
Year (definitive publication)
2020
Language
English
Country
Republic of Korea
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(Last checked: 2024-07-18 22:25)

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Abstract
This research seeks to unveil how YouTube influencers and digital interaction can contribute to the process of customer-brand relationship and engagement. Based on in-depth interviews of female Youtubers devoted to the lifestyle categories, we aim to comprehend the engagement factors that influencers should rely on to promote engagement between their followers and the brands they advocate.
Acknowledgements
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Keywords
Influencer marketing,YouTubers,Customer-brand relationship,Customer engagement
  • Economics and Business - Social Sciences
Funding Records
Funding Reference Funding Entity
UID/GES/00315/2013 Fundação para a Ciência e a Tecnologia

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