Publication in conference proceedings
How influencers and digital interaction can impact customer-brand relationship and engagement
Ricardo Godinho Bilro (Bilro, R. G.); Sandra Loureiro (Loureiro, S. M. C.); João Guerreiro (Guerreiro, J.); David Raposo (Raposo, D.);
2020 Global Marketing Conference at Seoul Proceedings
Year (definitive publication)
2020
Language
English
Country
Republic of Korea
More Information
Web of Science®

This publication is not indexed in Web of Science®

Scopus

This publication is not indexed in Scopus

Google Scholar

Times Cited: 0

(Last checked: 2024-11-18 11:24)

View record in Google Scholar

Abstract
This research seeks to unveil how YouTube influencers and digital interaction can contribute to the process of customer-brand relationship and engagement. Based on in-depth interviews of female Youtubers devoted to the lifestyle categories, we aim to comprehend the engagement factors that influencers should rely on to promote engagement between their followers and the brands they advocate.
Acknowledgements
--
Keywords
Influencer marketing,YouTubers,Customer-brand relationship,Customer engagement
  • Economics and Business - Social Sciences
Funding Records
Funding Reference Funding Entity
UID/GES/00315/2013 Fundação para a Ciência e a Tecnologia

With the objective to increase the research activity directed towards the achievement of the United Nations 2030 Sustainable Development Goals, the possibility of associating scientific publications with the Sustainable Development Goals is now available in Ciência-IUL. These are the Sustainable Development Goals identified by the author(s) for this publication. For more detailed information on the Sustainable Development Goals, click here.