Social work in health is historically associated with a role in health care access, community support and humanization of services. Health care organizations, policy makers and clinicians have developed quality indicators in health care organizations as a premise to higher quality standards in health care. The intervention of social workers extends beyond medical, nursing, education, rehabilitation, and social care services", but also requires attention to be given to the quality of care practices, which includes the delivery of care services at a granular level alongside their organization (mezzo) and their development (macro). In addition, contemporary health care requires new technological advances, to ensure that are delivered in a way that recognizes the need of individuals, but also address inter- and transdisciplinary dimensions. Recent years have seen increasing integration of health and social work systems requiring skilled practitioners able to navigate this technological world. This proposal aims to respond to these challenges, developing a future Erasmus Mundus Master Programme on Social Work in Health. The consortium is composed by Iscte – University Institute of Lisbon (Portugal, Coord), University of Valencia (Spain),  Royal College of Surgeons in Ireland/University of Medicine and Health Sciences (Ireland), and Robert Gordon University, Scotland (United Kingdom). The aim is to develop an educational master programme, focusing the development of theoretical, methodological, and instrumental skills in students to work in health and care at micro, mezzo and macro level in the context of public health, policy, leadership, management and evaluation. We seek develop a 2nd cycle programme that meets the demands of today's society, highly marked by digital transition, sustainability and new epidemics that affect the health and well-being of every citizen.   The future Master program will be an innovative bet, combining specialized training to promote le...

Portugal is one of the European countries where the pressure of chronic non-communicable diseases (CNCDs) will be felt the most (Coelho et al, 2019). In Portugal, more than four in ten adults suffer from a chronic disease (OECD, 2021). In 2019, 41% of Portuguese aged 16 and over reported suffering from at least one chronic disease, a higher proportion than in the EU (36 %) (OECD, 2021). The assessment of the experience of the person with chronic disease and the caregiver has a central relevance by the Institute for HealthCare Improvement analysis based on the "experience of care", one of the three proposed by the "triple goal" framework having underlying "better health, better care and lower costs" (Mira et al, 2016). IEXPAC is based on the "Chronic Care Model" that assesses the user's experience and their continuous interaction with health professionals and services. It is necessary to generate results that consolidate this type of measurement, showing its association with other outcome indicators whose relevance and usefulness are widely needed to improve care and health gains, namely well-being. The perception of well-being reflects the cognitive and emotional reactions to life circumstances (Ponte & Ribeiro, 2016). People's perceptions of their lives as meaningful and purposeful may be a crucial psychological resource for maintaining their optimal well-being during a challenging period of illness (Mohiyeddini et al, 2020). TEAM RESEARCHAdelaide Belo: PAFIC; ULSLA; ACSSHelena Carvalho, Iscte - Instituto Universitário de LisboaInês Espírito Santo – PAFIC; CHULC, Iscte - Instituto Universitário de LisboaLiliana Gonçalves: ANCIMonica Santos – PAFIC; ULSLA    

  Social Service in the health area emerges related to a historical context in the access to health care, in the differentiation and humanisation of services. Social workers "working in health are sophisticated, flexible and pragmatic specialists, oriented towards teamwork and focused on the sick person" (Gregorian, 2005: 14). The clinical and social intervention are integrated together, which allows us to see the person as a whole and not as a sum of parts, which "requires a multidimensional assessment of the person at different levels: the aspects of the illness, the behaviour of the user, the social, family and cultural context of the sick person, and the health system itself" (Smith & Nicassio, 1995, cited by Pereira, 2001:3). The need for the "development and implementation of integrated care processes, which include (...) well-defined indicators, aimed at ensuring (...) the professionals' actions are defined and parameterised (...) with a view to innovation, organisational modernisation and the development of professionals' specific skills (PNS 2012- 2016:8). For social workers, evaluation and measurement is inseparable from their practice, as it is required to classify and identify undesirable practices, in determining the efficiency of social intervention, constituting a reliable and accurate basis for improving the quality of professional practices, with a positive impact on improving people's quality of life, adding value to organisations and users. We intend to validate and provide a standardised Social Service model for health services, based on the implementation of quality indicators in this area of intervention based on equity, continuous improvement and standardisation of procedures in the professional practices of social workers.   PROJECT TEAM Inês Espírito-SantoJorge FerreiraPatrícia Barbosa